Privacy Policy

OUR COMMITMENT TO PRIVACY

Lean Financial, Inc. (“Lean”) knows that you care about how your personal information is used and shared, and we take your privacy seriously. Our primary goal is to provide you with exceptional service, and we understand that you may have questions or concerns regarding your personal information and how it will be used.  To make this privacy policy easy to find, we make it available from the home page of the Lean website at withlean.com (the "Site") and through our mobile applications. You may also email us at support@withlean.com with any privacy-related questions you have.

APPLICABILITY OF PRIVACY POLICY

This privacy policy applies to all information we collect through our web and mobile applications from current and former Lean users, including you. When you are no longer our customer, we may continue to share your information as described in this policy.

Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been aggregated and/or anonymized so that it does not identify a specific user.

By using the service, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access the Site or otherwise use the products or services. If the individual clicking to accept or agree to this Privacy Policy is doing so on behalf of an entity, then you (the individual) represent and warrant that you have authority to bind such entity, and all references to “you” in this Privacy Policy refer to such entity.

PERSONAL DATA WE COLLECT

Personal Data You Provide

We collect personal information when you create an account with Lean or our affiliates. The personal information collected during these interactions may vary based on what you choose to share with us, but it will generally include your name, date of birth, physical address, email address, phone number, and a log of the transactions you authorize through the service. We may also collect professional or employment-related information, as well as bank account and debit card information, such as account numbers and card numbers. We may need to collect additional information, such as your street address, certain digits of your social security number or zip code to fulfill our legal obligations related to providing the service to you. In addition, while you are using the App, we may collect your location information.

Personal Data We Collect Through Our Social Media Pages

We have pages on social media sites like Facebook, Instagram, and Twitter (“Social Media Pages”). When you interact with our Social Media Pages, we will collect personal information that you elect to provide to us, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.

Personal Data We Receive Automatically from Your Use of the Service

When you visit, use and interact with the service, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit the service, peak hours of visits, which page(s) are visited, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access the service (e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and navigation pattern. In particular, the following information is created and automatically logged in our systems:

Third Party Credentials, Account Numbers and Other Account Information

When you use certain Services, we may collect from you your usernames, passwords, account numbers, and other account information and use or share that information with third-party websites and Internet banking services (“Third-Party Sites”) in order to provide the Services to you. We also collect account information from you when you open a Lean Account and obtain a Lean Card through our mobile application and we may share that information with our banking partner(s) and third-party providers in order to offer the Services to you. Information you provide to us may be used to obtain your account, transaction, and other banking information from the relevant organization on your behalf, to display the information to you, or to fulfill your requests for certain products, services, or transactions through the Service.

By using our Services, you grant Lean and each Third-Party Site the right, power, and authority to act on your behalf to access and transmit your information in order to provide the Services. In addition, you agree that to the extent that your information is in the possession of a Third-Party Site, such information is subject to the privacy policy of that Third-Party Site.

LINKS TO OTHER WEBSITES

The Service may contain links to other websites not operated or controlled by Lean, including social media services. The information that you share with those third parties will be governed by the specific privacy policies and terms of service of those third-party sites, respectively and not by this Privacy Policy. By providing such links we do not imply that we endorse or have reviewed the third-party sites. Please contact such third-party sites directly for information on their privacy practices and policies.

Cookies

We use cookies to operate and administer our Site, gather usage data on our Site and improve your experience on it. A “cookie” is a piece of information sent to your browser by a website you visit. Cookies can be stored on your computer for different periods of time. Some cookies expire after a certain amount of time, or upon logging out (session cookies), others survive after your browser is closed until a defined expiration date set in the cookie (as determined by the third party placing it), and help recognize your computer when you open your browser and browse the Internet again (persistent cookies). For more details on cookies please visit All About Cookies.

Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Site. For more information on how Google uses this data, go to www.google.com/policies/privacy/partners/.

Online Tracking and Do Not Track Signals

We and our third-party service providers may use cookies or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Site. Our Site currently does not respond to “Do Not Track” (“DNT”) signals and operates as described in this Privacy Policy whether or not a DNT signal is received. If we do respond to DNT signals in the future, we will update this Privacy Policy to describe how we do so.

Your Choices

On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:

Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.

Advertising networks may collect personal information through the use of cookies. Most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit the Network Advertising Initiative’s online resources at http://www.networkadvertising.org and follow the opt-out instructions there.

If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings.

HOW WE USE PERSONAL DATA

We may use personal information for the following purposes:

Aggregated Information

We may aggregate personal information and use the aggregated information to analyze the effectiveness of our service, to improve and add features to our service, and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our services and share aggregated information like general user statistics with prospective business partners. We may collect aggregated information through features of the software that supports our service, through cookies, and through other means described in this Privacy Policy.

Marketing

We may contact you to tell you about services we believe will be of interest to you. For instance, if you elect to provide your email or telephone number, we may use that information to send you special offers. You may opt out of receiving emails by following the instructions contained in each promotional email we send you. You can also control the marketing emails and/or text messages you receive by updating your settings through your account. In addition, if at any time you do not wish to receive future marketing communications, please contact us at support@withlean.com . If you unsubscribe from our marketing lists, you will no longer receive marketing communications, but we will continue to contact you regarding our Site and services and to respond to your requests.

SHARING AND DISCLOSURE OF PERSONAL DATA

In certain circumstances we may share your personal information with third parties without further notice to you, unless required by the law, as set forth below:

DATA RETENTION

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business need to do so, or as required by law (e.g. for tax, legal, accounting or other purposes), whichever is the longer.

UPDATE YOUR INFORMATION

Please log in to your account or contact us at support@withlean.com if you need to change or correct your personal information.

CHILDREN

Our service is not directed to children who are under the age of 13. Lean does not knowingly collect personal information from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided personal information to Lean through the service please contact us at support@withlean.com and we will endeavor to delete that information from our databases.

SECURITY

You use the service at your own risk. We implement reasonable technical, administrative, and organizational measures to protect personal information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the service or e-mail. Please keep this in mind when disclosing any personal information to Lean via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the service, or third-party websites.

YOUR CHOICES

In certain circumstances providing personal information is optional. However, if you choose not to provide personal information that is needed to use some features of our services, you may be unable to use those features. You can also contact us to ask us to update or correct your personal information.

CHANGES TO THE PRIVACY POLICY

The service, and our business may change from time to time. As a result, we may change this Privacy Policy at any time. When we do we will post an updated version on this page unless another type of notice is required by the applicable law. By continuing to use our service or providing us with personal information after we have posted an updated Privacy Policy, or notified you if applicable, you consent to the revised Privacy Policy and practices described in it.

CALIFORNIA PRIVACY RIGHTS - DO NOT TRACK SIGNALS

Our Site currently does not respond to “Do Not Track” (DNT) signals and operates as described in this Privacy Policy whether or not a DNT signal is received. If we do so in the future, we will describe how we do so in this Privacy Policy.

CONTACT US

If you have any questions about our Privacy Policy or information practices, please feel free to contact us at support@withlean.com.

PRIVACY NOTE

Download the Lean Privacy Note here.